Help Center

Frequently Asked Questions

Find answers to the most common questions about The Fair Way Social. Can't find what you're looking for? Contact our support team.

General

The Fair Way Social is a platform that connects golf enthusiasts with professional golfers for personalized playing experiences. Whether you want to play a round with a PGA Tour player, get tips from an LPGA pro, or enjoy a game with a college athlete, we make it easy to book and enjoy unforgettable golf experiences.
Our platform features a diverse range of verified professional golfers including PGA Tour players, LPGA professionals, college athletes, and certified teaching professionals. Each golfer goes through our verification process to ensure authenticity and quality.
Every golfer on our platform undergoes a thorough verification process. We verify their professional credentials, check their competitive history, and ensure they meet our quality standards. Look for the verified badge on golfer profiles.

Booking

Simply browse our golfer listings, select a golfer you'd like to play with, choose an available date and time from their calendar, select your preferred golf course, and submit your booking request. The golfer will review and accept your request, then you'll complete the secure payment.
Yes! Once you create an account, you can send messages to golfers to discuss your goals, ask questions, or coordinate details before making a booking request.
We recommend booking at least 1-2 weeks in advance to ensure availability, especially for popular golfers. However, some golfers may have last-minute openings available.
Absolutely! You can book as many sessions as you'd like with the same or different golfers. Many clients book recurring sessions to work on their game consistently.

Payments

Once a golfer accepts your booking request, you'll receive a payment link. We use Stripe for secure payment processing. Your payment is held securely until after your session is completed.
We accept all major credit cards (Visa, MasterCard, American Express, Discover) and debit cards through our secure Stripe payment system.
Yes! We use Stripe, a PCI-compliant payment processor used by millions of businesses worldwide. Your payment information is encrypted and never stored on our servers.
Golfers are paid after the session is completed. This ensures both parties are protected and satisfied with the experience.

Cancellations

Cancellations made 48+ hours before the session receive a full refund. Cancellations within 24-48 hours receive a 50% refund. Cancellations within 24 hours are non-refundable. See our Refund Policy page for complete details.
If a golfer cancels, you'll receive a full refund regardless of when the cancellation occurs. We'll also help you find an alternative golfer if you wish.
Weather-related cancellations are handled on a case-by-case basis. Both parties can agree to reschedule. If the session cannot be rescheduled and weather prevents play, you'll typically receive a full refund.

For Golfers

Click "Get Started" and select "I'm a Golfer" during registration. Complete your profile with your credentials, experience, photos, and availability. Our team will review your application and verify your credentials.
You must have verifiable professional golf credentials or significant competitive experience. This includes PGA/LPGA membership, college golf participation, mini-tour experience, or professional teaching certifications.
You have full control over your hourly rates. Consider your experience level, credentials, and local market rates when setting your price. You can adjust your rates at any time.
We charge a small service fee on each booking to cover payment processing, platform maintenance, and customer support. The exact percentage is disclosed when you sign up as a golfer.

Still Have Questions?

Can't find the answer you're looking for? Our support team is here to help. Reach out and we'll get back to you within 24 hours.