Privacy Policy
Last updated: January 16, 2026
Your privacy is important to us. This Privacy Policy explains how The Fair Way Social collects, uses, discloses, and safeguards your information when you use our platform.
1. Information We Collect
1.1 Personal Information
We may collect the following personal information:
- Account Information: Name, email address, phone number, password
- Profile Information: Photo, bio, location, golf credentials (for Golfers)
- Payment Information: Credit card details, billing address (processed by Stripe)
- Communication Data: Messages sent through our platform
- Identity Verification: Government ID (for Golfer verification)
1.2 Automatically Collected Information
- IP address and device information
- Browser type and operating system
- Pages viewed and actions taken on the Platform
- Time and date of visits
- Referring website or source
1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience. You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.
2. How We Use Your Information
We use the collected information for:
- Creating and managing your account
- Processing bookings and payments
- Facilitating communication between Clients and Golfers
- Verifying Golfer credentials and identities
- Sending service-related notifications
- Improving our Platform and services
- Personalizing your experience
- Detecting and preventing fraud
- Complying with legal obligations
- Marketing and promotional communications (with your consent)
3. Information Sharing
We may share your information with:
3.1 Other Users
When you make or accept a booking, certain information is shared between Clients and Golfers to facilitate the session (e.g., name, contact information, booking details).
3.2 Service Providers
We share information with third-party service providers who perform services on our behalf, including:
- Payment processors (Stripe)
- Email service providers
- Analytics providers
- Customer support tools
- Background check services (for Golfers)
3.3 Legal Requirements
We may disclose information when required by law, subpoena, or to protect our rights, safety, or property.
3.4 Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- SSL/TLS encryption for data in transit
- Encrypted storage for sensitive data
- Regular security assessments
- Access controls and authentication
- PCI-compliant payment processing
However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes.
6. Your Rights and Choices
Depending on your location, you may have the following rights:
6.1 Access and Portability
You can access your personal information through your account settings. You may request a copy of your data in a portable format.
6.2 Correction
You can update or correct your personal information through your account settings or by contacting us.
6.3 Deletion
You may request deletion of your account and personal information. Some information may be retained as required by law.
6.4 Marketing Opt-Out
You can opt out of marketing communications by clicking "unsubscribe" in any email or adjusting your notification preferences.
7. California Privacy Rights (CCPA)
California residents have additional rights under the California Consumer Privacy Act (CCPA), including:
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt out of the sale of personal information
- Right to non-discrimination for exercising privacy rights
We do not sell personal information. To exercise your CCPA rights, contact us at privacy@thefairwaysocial.com.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We take steps to ensure that your data receives an adequate level of protection in the jurisdictions in which we process it.
9. Children's Privacy
Our Platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn we have collected such information, we will delete it promptly.
10. Third-Party Links
Our Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on the Platform or sending an email. Your continued use of the Platform after such modifications constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
The Fair Way Social - Privacy Team
Email: privacy@thefairwaysocial.com